Getting no response for Enterprise Support inquiry

HDF5 Library
1

Hi,

I’ve been attempting to get my company set up with enterprise support for HDF5. The official process as far as I know is to begin by sending an inquiry on the following page:
https://www.hdfgroup.org/contact-us/
I’ve done that multiple times over the past months, without any responses

Apologies for asking a non-technical question in this forum, but can someone here point me in the right direction?

Best regards,
Siebren

2

Siebren, how are you? We are experiencing difficulties with our setup. Please accept my apologies for the inconvenience, and send an email to info@hdfgroup.org.

Best regards,
Gerd

3

Hi Gerd,

Thanks for your quick response.
Just in case my emails are accidentally being filtered/other issues are still present, this message is to let you know I’ve sent an email to that address.

1 Like